Digital Success Lead
Company: VirtualVocations
Location: Burlington
Posted on: April 6, 2025
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Job Description:
A company is looking for a Digital Success Lead to join their
Customer Success team.
Key Responsibilities:
Facilitate seamless onboarding for new and returning customers to
ensure understanding of products and services
Utilize project tracking tools to maintain operational efficiency
and identify potential risks during onboarding and post-launch
Deliver engaging webinars and conduct check-in calls to assess
customer satisfaction and promote ongoing communication
Required Qualifications:
Bachelor's degree or equivalent experience
0-1 years of experience in Customer Success, Customer Service, or
account management
Strong organizational and time-management skills
Customer-centric mindset with a passion for building
relationships
Analytical skills to analyze customer data and inform strategy
development
Keywords: VirtualVocations, Concord , Digital Success Lead, Other , Burlington, New Hampshire
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