Meeting & Events - Conference Center Lead
Company: CBRE
Location: Boston
Posted on: April 6, 2025
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Job Description:
Meeting & Events - Conference Center Lead
Job ID
212007
Posted
01-Apr-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Communications/Public Relations, Facilities Management
Location(s)
Boston - Massachusetts - United States of America
About the Role
As a CBRE Meeting and Events Conference Center Lead, you will be
responsible for leading the planning, coordination, and day-of
execution of meetings, conferences, and events.
This job is part of the Workplace Experience function. They are
responsible for providing world-class customer service to the
clients and visitors of a designated building.
What You'll Do
Lead the organization of all meeting logistics and arrangements in
the Conference Center and training rooms.
Coordinate coverage schedules based on meeting and event needs and
lead the daily operation and upkeep of the event spaces.
Coordinate set up, refresh, and removal of food, beverage, and
service items. Ensure smooth operations. Work with management to
communicate department goals.
Confirm pre-event setup is complete. This includes a review of
space configurations, and audio/visual requirements are complete.
Verify decor is in alignment with the client's vision.
Follow up with clients pre- and post-event to confirm happiness.
Review post-event reporting and reconciliation with management and
recap results with the team.
Resolve client inquiries and complaints.
Accountable for the execution of SLAs, KPIs, benchmarks, and
reoccurring reports.
Approve head meeting and events calendar for event spaces.
Order event supplies as needed.
Gather and analyze data to identify and solve sophisticated
problems that arise. Recommend new techniques.
Suggest improvements to existing processes and solutions to improve
the efficiency of the team.
What You'll Need
High School Diploma or GED with 3-4 years of job-related
experience.
Fulfill the physical requirements associated with this role. This
includes stooping, standing, walking, and climbing stairs. Must be
able to lift/carry heavy loads of 50 lbs. or more.
A comprehensive understanding of a range of processes, procedures,
systems, and concepts within own job function is required.
Ability to evaluate and communicate unusual and sophisticated
content in a concise and logical way.
In-depth knowledge of Microsoft Office products. Examples include
Word, Excel, Outlook, etc.
Organizational skills with a sophisticated inquisitive
mentality.
Advanced math skills. Ability to calculate figures such as
percentages, discounts, and markups.
Why CBRE?
Disclaimers
Applicants must be currently authorized to work in the United
States without the need for visa sponsorship now or in the
future.
CBRE carefully considers multiple factors to determine
compensation, including a candidate's education, training, and
experience. The minimum salary for the Meetings & Events -
Conference Center Lead position is $31.25 per hour and the maximum
salary for the Meetings & Events - Conference Center Lead position
is $35.22 per hour. The compensation that is offered to a
successful candidate will depend on the candidate's skills,
qualifications, and experience. This role will provide the
following benefits: 401(K), Dental insurance, Health insurance,
Life insurance, and Vision insurance.
Equal Employment Opportunity: CBRE has a long-standing commitment
to providing equal employment opportunity to all qualified
applicants regardless of race, color, religion, national origin,
sex, sexual orientation, gender identity, pregnancy, age,
citizenship, marital status, disability, veteran status, political
belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all
current and prospective employees and recognizes how every employee
contributes to our company's success. CBRE provides reasonable
accommodations in job application procedures for individuals with
disabilities. If you require assistance due to a disability in the
application or recruitment process, please submit a request via
email at recruitingaccommodations@cbre.com or via telephone at +1
866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
Host
Host is a service line of CBRE, the world's largest commercial real
estate organization. Our mission is to increase individual
well-being, personal productivity and organizational effectiveness
through people-led, technology-enabled services. Put simply: our
goal is to help people work smarter and delight in doing it.
Our experience offering connects employees to their environments -
via technology, amenities, and communities that matter the most.
Host's scalable product suite includes concierge-quality services
provided by talented CBRE "hosts"; world-class customer service
training and certification; and a powerful, enterprise-grade
technology platform.
The platform, which can be tailored to specific client
requirements, features a robust mobile experience that allows users
to navigate the workplace, schedule meetings with colleagues,
reserve workspaces, use food and beverage services, and access
building and concierge services.
Find out more
Keywords: CBRE, Concord , Meeting & Events - Conference Center Lead, Other , Boston, New Hampshire
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