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Remote Member Care Advocate

Company: VirtualVocations
Location: Burlington
Posted on: April 5, 2025

Job Description:

A company is looking for a Member Care Advocate (Remote).
Key Responsibilities

Field inbound member calls and serve as a representative of the company's healthcare mission
Assist members in understanding their benefits, coverage, and out-of-pocket costs
Communicate with patients and providers regarding inquiries related to insurance claims and benefits

Required Qualifications

5+ years of healthcare customer service experience within an insurance environment
1+ year of experience working in a remote environment
Strong knowledge of health plans, including the ability to explain deductibles and EOBs
Ability to demonstrate empathy and a commitment to improving patient lives
Availability to work a flexible schedule, including weekends

Keywords: VirtualVocations, Concord , Remote Member Care Advocate, Other , Burlington, New Hampshire

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