Teller / MSR I - Lebanon, NH

Company: Lighthouse Credit Union
Location: Lebanon
Posted on: April 4, 2025

Job Description:

The Member Service Representative I is a Teller-centric role for the Credit Union. Our MSR Is focus on the unapparelled opportunity to Embrace Change & Learning while conducting routine transactions such as deposits and withdrawals. Taking Personal Ownership, the MSR I proactively uses Critical & Creative Thinking to identify the needs of our Members, helping to develop a personalized solution through referrals.Location: Dover, NHPay: $19/hr+ plus incentivesFull time: 40 hours. Including Saturday 8:30am-12:30pm, rotating schedule.Voted Forbes list of Americas Best In-State Credit Unions 7 years in a row! At Lighthouse, our core values drive our mission and vision. Our mission is to enrich and nourish the lives of others to create a community thats Good for You, Good for All.Role and Responsibilities:Fulfills member requests and seeks opportunities for products and services while looking for ways to deepen member relationships and accomplish credit union objectives. Meets members' needs by using active listening to provide outstanding service and problem resolution, successfully referring further opportunities to branch partners.Actively promotes all ancillary products for the protection of the member.Accurately and efficiently processes deposits, payments, withdrawals, cashed checks, etc. in accordance with established policies and procedures while seeking opportunities to enrich our members lives by utilizing the member interaction program. Balances cash drawer/TCR. Handles all transactions with accuracy and courtesy, while maintaining privacy and security.Minimum Qualifications Include:Minimum six months customer service experienceGreat communication skillsPrevious cash handling experienceAbility to follow all regulations and complianceHigh attention to detailWorking knowledge of Microsoft Office SuiteHigh School diploma or equivalentPreferred Qualifications:Previous Credit Union or banking experienceOther Requirements:Occasional travel for continued training, meetings and/or branch support._______________________________________________Benefits We Offer:Employee loan discountStudent loan/tuition assistance programComprehensive medical/dental/vision +PTO and paid federal holidaysWeekly paychecks401k plan with employer match/profit sharingParticipation in Retail Sales Incentive ProgramAdditional Perks:Continued training and advancement opportunitiesBalanced/Predictable schedule; all locations close at 5pm and on SundaysOpportunity to join our many employee created Engagement Groups (e.g. Pride at Work, Women in Leadership, Book Club, Running & Walking)Local Volunteer Opportunities with employer contributed Volunteer DayCompany Outings and annual Summit______________________________________________________________Equal Opportunity Employerby Jobble

Keywords: Lighthouse Credit Union, Concord , Teller / MSR I - Lebanon, NH, Other , Lebanon, New Hampshire