Customer Experience Concierge
Company: VirtualVocations
Location: Burlington
Posted on: April 6, 2025
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Job Description:
A company is looking for a Customer Experience Concierge, a
remote customer service position focused on supporting participants
in real estate reward programs.
Key Responsibilities:
Maintain a caseload of 375-600 files and manage multiple
clients
Educate customers on program benefits and tailor solutions to meet
their real estate needs
Ensure proactive follow-up with customers and manage escalations
professionally
Required Qualifications:
2-3 years of business experience preferred
High school diploma required; some college preferred
Bilingual English-Spanish speakers preferred
Real estate knowledge preferred
Customer service experience preferred
Keywords: VirtualVocations, Concord , Customer Experience Concierge, Hospitality & Tourism , Burlington, New Hampshire
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here to apply!
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