Pharmacy Resolution Specialist
Company: VirtualVocations
Location: Burlington
Posted on: April 9, 2025
|
|
|
Job Description:
A company is looking for a Pharmacy Resolution Specialist who
will handle inquiries and resolve issues related to pharmacy
benefits.
Key Responsibilities
Responds to calls from members, providers, and pharmacies regarding
benefit questions and prior authorization requests
Logs, tracks, and resolves inquiries while adhering to regulatory
and corporate guidelines
Maintains expert knowledge of pharmacy benefits and assists with
prior authorization and appeal processes
Required Qualifications
High School Diploma or GED
1 year of experience in a call center or customer service role
Knowledge of pharmacy and medical benefits
Ability to work Monday to Friday from 1:00 PM EST to 9:30 PM
EST
Experience in handling inquiries and complaints in a regulatory
environment
Keywords: VirtualVocations, Concord , Pharmacy Resolution Specialist, Healthcare , Burlington, New Hampshire
|
Click
here to apply!
|
