Director, Product
Company: Klaviyo Inc.
Location: Boston
Posted on: November 6, 2024
Job Description:
At Klaviyo, we value the unique backgrounds, experiences and
perspectives each Klaviyo (we call ourselves Klaviyos) brings to
our workplace each and every day. We believe everyone deserves a
fair shot at success and appreciate the experiences each person
brings beyond the traditional job requirements. If you're a close
but not exact match with the description, we hope you'll still
consider applying. Want to learn more about life at Klaviyo? Visit
careers.klaviyo.com to see how we empower creators to own their own
destiny.At Klaviyo, we are dedicated to building and delivering
products that delight our customers and drive our growth. We are
looking for a dynamic Director of Product Management to lead our
product teams, define long-term strategies, and manage key projects
that align with our company's vision.You will report into the VP,
Product and manage a team. This role is crucial in driving
innovation and ensuring our product offerings meet the highest
standards of quality and customer satisfaction. At Klaviyo, we
believe in empowering our teams to innovate and make a meaningful
impact. As a Director of Product Management, you will play a
pivotal role in shaping the future of our products and the success
of our company.Key Responsibilities:
- Strategic Vision & Execution: Develop and implement a 3-5 year
product strategy, ensuring alignment with Klaviyo's business
objectives and market opportunities. Prioritize product initiatives
that offer the most value to our customers and competitive
advantage.
- Cross-Functional Leadership: Collaborate closely with
engineering, design, marketing, sales, and other departments to
refine our product roadmap. Ensure cross-functional alignment and
smooth execution of product initiatives.
- Team Development & Management: Lead, mentor, and develop a team
of product managers and people leaders. Foster a culture of
innovation, accountability, and continuous improvement.
- Customer & Market Focus: Gather insights from customers, market
trends, and competitive analysis to inform product decisions.
Champion a customer-first mindset, ensuring our products solve real
problems and enhance user experiences.
- Operational Excellence: Oversee the product development
lifecycle, from ideation to launch, ensuring timely delivery and
adherence to quality standards. Implement processes and tools that
improve efficiency and streamline workflows.
- Stakeholder Communication: Clearly articulate product vision,
progress, and outcomes to stakeholders, including executives and
cross-functional teams. Ensure transparency and alignment across
the organization.
- Performance & Metrics: Define and track key performance
indicators (KPIs) to measure the success of product initiatives.
Use data-driven insights to make informed decisions and iterate on
product strategies.
- Innovation & Thought Leadership: Stay ahead of industry trends
and emerging technologies. Drive innovation within the product team
and across the organization, exploring new opportunities to enhance
Klaviyo's product offerings.
- Technical Depth: Demonstrate a deep understanding of
technology, architecture, and product development. Engage with
engineering teams to address technical challenges, unblock issues,
and ensure product scalability and reliability.What We're Looking
For:
- 12+ years in product management, with a proven track record of
leading large-scale products and initiatives in a SaaS
environment.
- 3+ years of experience in managing and developing
high-performing teams. Strong leadership abilities to inspire and
guide teams toward achieving ambitious goals.
- Strong understanding of technology and product development,
with the ability to engage in technical discussions and make
informed decisions.
- Excellent analytical skills, with the ability to use data to
drive decisions and optimize product strategies. Experience with
A/B testing, data analytics, and customer feedback
integration.
- Outstanding verbal and written communication skills. Ability to
convey complex ideas clearly and persuasively to various
audiences.
- Educational Background: Bachelor's degree in a related field,
or equivalent experience. Advanced degrees or certifications in
product management, business, or technology are a plus.The pay
range for this role is listed below. Sales roles are also eligible
for variable compensation and hourly non-exempt roles are eligible
for overtime in accordance with applicable law. This role is
eligible for benefits, including: medical, dental and vision
coverage, health savings accounts, flexible spending accounts,
401(k), flexible paid time off and company-paid holidays and a
culture of learning that includes a learning allowance and access
to a professional coaching service for all employees.Base Pay Range
For US Locations: $240,000 - $360,000 USDGet to Know KlaviyoWe're
Klaviyo (pronounced clay-vee-oh). We empower creators to own their
destiny by making first-party data accessible and actionable like
never before. We see limitless potential for the technology we're
developing to nurture personalized experiences in ecommerce and
beyond. To reach our goals, we need our own crew of remarkable
creators-ambitious and collaborative teammates who stay focused on
our north star: delighting our customers. If you're ready to do the
best work of your career, where you'll be welcomed as your whole
self from day one and supported with generous benefits, we hope
you'll join us.
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Keywords: Klaviyo Inc., Concord , Director, Product, Executive , Boston, New Hampshire
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